Reviews

For me, service companies are all about relationship. Im not looking for a company to provide me with products and services at the cheapest rate. Im looking for someone I can trust my home with. Lets face it, its the largest investment for most of us. I used Chickasaw Air Conditioning several times in the past for repairs to my hybrid HVAC system. They always showed up when they said they would. They were always courteous and had a real talent for explaining in laymans terms, what the problem was and how they were going to address the issue. Eventually, one of my air handlers needed to be replaced. They came out, gave me an estimate and were available to begin the job. My wife and I had discussed the probability that we might have to replace the entire system one day, so I asked them to give me their opinion on the matter. The owner, Alan Rutland, came to our house to assess the situation. He and his team spent well over an hour looking at the system, creating scenarios for its future and gave me an estimate to replace the single air handler vs replacing the entire system. It wasnt cheap, but their logic couldnt be ignored. I decided to replace the entire system and so they began the work. There were many obstacles that they encountered as they initiated the job. They uncovered many surprises, but never became frustrated. In 4 days, they had my old system removed and the new ones installed. Like most of you, I dont like spending money unless its absolutely necessary. I dont think Ive ever been more sure I made the right decision. I used to stress every season not knowing what I would need to put a bandaid on this year. Its reassuring that my system is operational and stress free. The Chickasaw team was in my house for days, and got to know them by name. They were courteous and extremely knowledgable. I highly recommend Chickasaw for HVAC sales and service. So, heres to Alan, Bradley, Ryan, Chris, Leland, Austin and Durham. Thanks guys, for a job well done.

I have been using Chickasaw for several years now and they have been wonderful. My HVAC system was not cooling, they came immediately found the issue and corrected the issue. They have always been prompt, answered all my questions and kept an older system running without charging high fees.

Highly recommend!! The staff is incredible and Brian did a great job explaining our air conditioning and heating systems to us. Honest and trustworthy folks!!

AC stopped at 11am. Tech was at site by 1pm and had cool air blowing quickly. Very professional and great customer service. Will definitely use Chickasaw again when needed.

The service that we received from Alan was outstanding. Our AC unit failed on the morning of expected 100 deg. heat on 4th of July weekend. Chickasaw AC was able to work us in the schedule for an emergency service repair. Great troubleshooting resulted in the needed fix and AC back working!! It was a pleasure dealing with this professional. Truly a life-saver!

Chickasaw saved the day & the Christmas weekend! Thank you Jordan, Alan, and team for same day replacement of my 22 yr old system that had a significant, life threatening issue detected during a routine annual maintenance check. A long day has become a restful night thanks to your mighty effort today. Yall are simply THE BEST!

Outstanding service from this locally owned company! Knowledgeable management and staff. We needed our A/C and heating system replaced in our home and garage. We have an older home that required a solution to a complex problem. The Team at Chickasaw were able to meet the challenge. From the time we made the phone call to the completion of the job, we were kept informed of the progress. We were given options and recommendations to meet our needs. The technicians that performed the work were respectful of our property and very professional. Masters of their Trade, You can tell when someone enjoys their work. We can Recommend Chickasaw without any reservations!

Recommended to me by daughter who liked their work. They replaced a full system for me. They were excellent and professional, end to end. Best price as well! Bill, Howard, and Jordan specifically: everything done as quoted, everything cleaned up and left as if they had never been. Highly recommend them! 5+

These guys are great! Very professional, hard working, and pleasant to work with from start to finish. This is the third time we have used Chickasaw and we will continue to call them for all our heat and air needs. Special thanks to the latest crew: Howard, Durham, Jordan, Chris and Brandon. Great job!

The most neat, smart, kind, installers I have ever had in my home. Thank you for sending the perfect gentlemen.

Great service, responsiveness and professionalism! Howard, Durham, Jordan and Steven did a terrific job!